Tips to Deal with Angry Callers (Healthcare Call Centers)
Tips to Deal with Angry Callers (Healthcare Call Centers)
Though you can do little to change how angry callers treat you, you can control over how you respond. Follow these tips for greater success.
peterlyledehaan.com2022年4月28日
Call centre Skills
7 Skills and Traits of an Effective Call Center Leader
7 Skills and Traits of an Effective Call Center Leader
cmswire.com
2021年6月29日
11 must-have skills to be an effective call center manager - Time Doctor Blog
11 must-have skills to be an effective call center manager - Time Doctor Blog
timedoctor.com
2022年12月15日
Call Center Basics - Everything You Need to Know About Call Center Work
38:01
Call Center Basics - Everything You Need to Know About Call Center Work
FacebookCall Center Training Tips
已浏览 2.5万 次2019年8月25日
热门视频
Handling Abusive Callers in a Call Center
6:37
Handling Abusive Callers in a Call Center
Study.com
已浏览 9200 次2017年12月28日
Wondering how call handling works? Our latest video lesson is tailored just for you! 🎥 New Video Alert: Understanding Call Center Call Flow! In this engaging lesson, our expert coach breaks down the intricate steps of call handling in a call center. From greeting the caller to resolving issues, you'll get a step-by-step guide with real-life examples. Perfect for beginners aspiring to become call center agents, this video provides a comprehensive introduction to the call flow process. 🌟 Why Wat
1:31
Wondering how call handling works? Our latest video lesson is tailored just for you! 🎥 New Video Alert: Understanding Call Center Call Flow! In this engaging lesson, our expert coach breaks down the intricate steps of call handling in a call center. From greeting the caller to resolving issues, you'll get a step-by-step guide with real-life examples. Perfect for beginners aspiring to become call center agents, this video provides a comprehensive introduction to the call flow process. 🌟 Why Wat
FacebookCall Center Training
已浏览 699 次2023年11月5日
How to Handle Angry Customers on the Phone
How to Handle Angry Customers on the Phone
avoxi.com
2019年7月29日
Call centre Training
Typical Roles in a Call Centre – With Job Descriptions
Typical Roles in a Call Centre – With Job Descriptions
callcentrehelper.com
已浏览 46.7万 次2013年12月17日
Office Hours: Answering Call... - Call Center Training Tips
2:30:11
Office Hours: Answering Call... - Call Center Training Tips
FacebookCall Center Training Tips
已浏览 1702 次2022年6月29日
Call center training: 8 strategies to empower your agents - Time Doctor Blog
Call center training: 8 strategies to empower your agents - Time Doctor Blog
timedoctor.com
2022年12月15日
反馈