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Explaining call center and contact center kpis. What is an sla in the call center world? #callcenter #contactcenter #customerservice #metrics #callcentergeek | Advice from a Call Center Geek

Explaining call center and contact center kpis. What is an sla in the call center world? #callcenter #contactcenter #customerservice #metrics #callcentergeek | Advice from a

Advice from a Call Center Geek. . Explaining call center and contact center kpis. What is an sla in the call center world? #callcenter #contactcenter #customerservice #metrics #callcentergeek

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EMBARRASSING RINGTONES IN THE LIBRARY PRANK!!

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