Wintouch CRM is a versatile business management solution that is designed to be tailored closely to your business. A rich set of features streamlines a variety of business processes, increasing efficiency and ultimately profitability.

Wintouch AI empowers data-driven decisions through tailored solutions for lead scoring, sales forecasting, sentiment analysis, deal close probability, and custom predictions. The Wintouch AI assistant allows users to query data and request help conversationally.

Wintouch is a modern cloud platform designed to integrate with core applications running on IBM i (iSeries and AS/400). Alternatively, Wintouch can be deployed on your IBM i with the same level of integration.

Wintouch is a single, customizable solution for a suite of business functions that reduces the need for multiple subscriptions and costly integrations. Lead Management Generate and auto-assign leads with custom web forms, identify promising leads, monitor their progress, and analyze your marketing/sales data with robust reporting tools.

Initially introduced as a native solution for the IBM i (iSeries and AS/400), Wintouch has collected over 25 years of experience serving businesses of various industries and sizes. We have continued to improve Wintouch based on customer feedback, market demand, and …

Wintouch's customizable web forms can serve as a portal for your customers to report issues and request service. Support tickets are created, automatically assigned to a support team member, and sends the customer an automated email confirmation with their support ticket number.

Additional mobile features are perfect for mobile, service, and other field reps. Quickly view upcoming appointments and meetings, tap on customer info to start Google or Apple Maps navigation, initiate a call, and log sessions with start/end times and photos for billing purposes.

The Wintouch AI assistant allows users to query data and request help conversationally. Analyse, Predict, Optimize. Empower your sales and service teams with our advanced AI features powered by industry-leading large language models (LLM) and predictive machine learning (ML).

Q: How do we know how many users are on Wintouch at a given time? A: The command WRKWINTINF in the Wintouch library shows the number of users online with Wintouch and detached with Wintouch Lite. Keep in mind the Wintouch Lite users take up a license even when they are detached.

Create dashboards and reports for every level, business unit, or region. Our powerful, no-code report wizard creates data tables, charts, and graphs using any data available in Wintouch.