Wintouch CRM is a versatile business management solution that is designed to be tailored closely to your business. A rich set of features streamlines a variety of business processes, increasing efficiency and ultimately profitability.

Wintouch AI empowers data-driven decisions through tailored solutions for lead scoring, sales forecasting, sentiment analysis, deal close probability, and custom predictions. The Wintouch AI assistant allows users to query data and request help conversationally.

Wintouch is a modern cloud platform designed to integrate with core applications running on IBM i (iSeries and AS/400). Alternatively, Wintouch can be deployed on your IBM i with the same level of integration.

Initially introduced as a native solution for the IBM i (iSeries and AS/400), Wintouch has collected over 25 years of experience serving businesses of various industries and sizes. We have continued to improve Wintouch based on customer feedback, market demand, and …

Wintouch imports data into a primary file that you can create in text, excel, or merged in Word form. A letter can be sent or an e-mail mailed to one account or all of the accounts in a group using the Reporting Functions.

Building and customization is easy in Wintouch! Build & visualize the data structure in the database tree. Add or edit 15+ field types, and apply calculations or scripts to fields to create custom functions.

Q: How do we know how many users are on Wintouch at a given time? A: The command WRKWINTINF in the Wintouch library shows the number of users online with Wintouch and detached with Wintouch Lite. Keep in mind the Wintouch Lite users take up a license even when they are detached.

Wintouch is a single, customizable solution for a suite of business functions that reduces the need for multiple subscriptions and costly integrations. Lead Management Generate and auto-assign leads with custom web forms, identify promising leads, monitor their progress, and analyze your marketing/sales data with robust reporting tools.

Additional mobile features are perfect for mobile, service, and other field reps. Quickly view upcoming appointments and meetings, tap on customer info to start Google or Apple Maps navigation, initiate a call, and log sessions with start/end times and photos for billing purposes.

Wintouch's customizable web forms can serve as a portal for your customers to report issues and request service. Support tickets are created, automatically assigned to a support team member, and sends the customer an automated email confirmation with their support ticket number.