Jan 2, 2025 · The 2023 Electricity Utility Scorecard for Entegrus is now available to view Learn more

My Account is our online self-service portal designed specifically for Entegrus customers. Receive access to previous bills, transactions and online forms, view your smart meter data, set usage alerts, see how your consumption compares to others in your area, and more!

Entegrus bills for electricity monthly, based on your consumption. Bills are issued 19 days in advance of the due date so you can review the charges. To view your bill the moment it is processed, consider registering for My Account to select paperless billing.

T o help us assist you more efficiently, please remember to include your Entegrus service address and/or account number when emailing our Customer Service Team. Email us. We've created a number of online forms to meet your service needs, and check our search to see if we can answer your question online. Contact Us by Telephone

Entegrus operates and maintains electricity distribution systems for over 63,000 customers in Southwestern Ontario. We are committed to operating with local values in mind, while delivering safe, reliable and exceptional service to our customers, partners and communities.

Mar 4, 2025 · Entegrus has been notified by Hydro One of a planned power outage that will affect the Town of Bothwell on Sunday, February 25th from 5:00am-8:00am to repair damaged equipment. Customers are being notified by our interactive voice calling…

In order to provide timely access to billing information and avoid delays, Entegrus bills on the IESO’s first Global Adjustment price estimate. Entegrus consistently applies this first Global Adjustment price estimate amongst all customers throughout the month.

Entegrus Powerlines serves 17 communities across Southwestern Ontario. This map provides a static depiction of the capacity of the feeders and stations located in Entegrus Powerlines territory and is updated on a quarterly basis.

To help us assist you more efficiently, please remember to include your Entegrus service address and/or account number when emailing our Customer Service Team. Register for My Accoun t to access account information online.

Nov 1, 2024 · Current TOU PricingThe TOU prices set by the OEB for November 1, 2024 under the RPP are shown in the table below The table also shows the hours to which those prices apply:Prices effective November 1, 2024*: