2024年10月20日 · In this regard, we would recommend reaching out to CBC Gem's support directly and inquiring for a workaround. Most channels on the Roku platform are managed and maintained by the channel provider, and their support can provide a workaround for a specific issue or develop an update to resolve any issues within their app.

2023年11月12日 · I have 2 issues with CBC Gem. When I open it on my Roku TV, the menu at the top disappears and pressing the buttons on my remote does nothing. The only way it will work is if I go back to the Roku Home Screen then open CBC Gem again. The other problem I have is that if I open an episode to continue ...

2024年10月31日 · Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help. ...

We understand your concern regarding the CBC Gem sign-in and account credentials that you want to be addressed, and we're here to refer you to the right support to get a resolution. For this matter, we would recommend reaching out to CBC Gem support and requesting assistance with your account credentials.

2024年4月30日 · Trying to load CBC GEM to my TV using Roku streaming stick but cannot get the app, just live TV. Using the latest version. Have tried factory reset. Contacted CBC support, went through their troubleshooting, but they can't figure it out. On the CBC GEM page that CBC shows me, I search for CBC GEM, select it and there is an option to download ...

2024年6月11日 · Reinstall CBC Gem: After removing the channel, reinstall CBC Gem from the Roku Channel Store. Launch the app again and see if the issue persists. If these steps don’t resolve the error, you might want to visit the Roku Community for additional assistance.

2024年12月27日 · Re: **CBC Gem App Location Issues** Yes, Over The Air borders are "soft" and depend how high and how large your antenna is. Streaming borders work entirely differently so things may not always line up.

2024年6月11日 · I have uninstalled and reinstalled CBC Gem, signed out of Gem and signed back in. On-demand section in Gem works, just not the live tv. I was not trying to access live tv during the hockey game time period where there is a known black out in the service on live tv.

2024年6月18日 · Solved: “Content not available outside of Canada message” keeps appearing not allowing to view programs even though I am in Richmond BC Canada.

2024年6月20日 · A workaround or an update will resolve this issue when it's acknowledged by CBC Gem's Support team since most channels on the Roku platform are designed and maintained by the channel providers. For more information, you can reach out to them at CBC Gem - CBC Help Centre