Sep 14, 2018 · Mind you, when SWA sends me (or anybody) an email saying I was chosen for this "very special bonus offer of limited time "I think it's reasonable to think that it's something of value to me the customer. I blindly trusted that SWA based on my past experiences and with the constant hype I get by emails, TV & radio (with "Tranfarency", etc) that it was a good deal …

Jan 30, 2020 · wrote: I just got home, about an hour late on Flight 207 tonight. SWA is supposed to have a policy that if a flight is going to be very late that you can book another flight without charge. But that isnt happening, at least in this case. My flight was a continuation of the same plane that was flyi...

Jul 20, 2022 · I was wondering if someone from the SWA HR Dept. can answer my question. So about 2 weeks ago, I was called in for an interview for a full time position. I did indicate that I was a former employee from over 24 years ago. I arrived for my interview and then was told, I'm sorry, I know you got ready ...

Jan 5, 2017 · How nice is this? I live in Cincy and traded my allegience from Delta to SWA in 2007. I habitually drive to Columbus which is 1 1/2 hrs from my home. As backstops, I'll also fly out of Louisville and Indy which are each 2 hrs away. With the addition of Dayton (50 min away) I tried as often as pos...

Apr 2, 2018 · Most have heard that SWA is going to start flights to Hawaii possibly in 2018, however does anyone have any idea if "Hawaii" means Honolulu/Oaho, or may it also include OGG/Maui, The Big Island/Kona, Kauai, etc.? Obvioulsy if you get to Honolulu via SWA you could take Hawaiian Airlines or other hop...

Aug 22, 2019 · I am one of four traveling in November. My wife booked for her and me, and the other couple booked separately. SWA has changed our return flight to one we don't really care for (had a nonstop, now we have a layover). How do we …

Aug 15, 2017 · SWA policy of giving A-list and A-list preferred priority on check-in continues to be down, SWA's has notified clients it has an issue, no expectation of resolution and no options other than welcome back to the infrequent non-loyal pool. Given SWA traditional focus on client service and smiles, it ...

Aug 7, 2024 · Ok, as a former SWA F/A I have to put my two cents in...however worthless. The way I did it was if it was a full flight and a passenger was trying to save a seat I consider the following: Where are they sitting? Most people fill up the front half faster because they want to be off as soon as they la...

Mar 29, 2021 · Thank you wiskler for your kind and clear advice! I did contact SWA Customer Service and explained precisely that the boarding protocol changed, and that SWA had gone to business as usual regarding COVID. I received an answer that reads more like a "flea letter": some generic explanation of SWA kind...

Dec 4, 2018 · I saved my 2017 emailed birthday video from SWA, but it expired. I can't access the wonderful video. Does anyone have one that they can send to me? How can I keep it from being deleted?