Build the in-demand Agentforce, data, and CRM skills that empower you to achieve more with less. Create your own learning journey with AI-powered recommendations and guided pathways on Trailhead. Grow your expertise with bite-sized modules, hands-on …

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In this trail, you’ll learn about organizing your Sales Cloud view, tailoring the sales process, and solving complex sales challenges. You’ll gain skills in account management and strategy, prospecting and qualification, productivity, and data management.

Learning Objectives. After completing this unit, you’ll be able to: Describe how to bill customers. Explain Invoice Management set up. The Billing Workflow. The customer billing journey starts with the activation of their order. Order activation initiates the creation of billing schedule groups and billing schedules, which are key to managing ...

Explore the essentials of the Salesforce Platform, learn to navigate setup, and discover how to build custom solutions.

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In the next unit, learn how to set up configuration options for your products, so that customers, sales reps, and other users can modify product attributes when adding products to quotes and orders. Resources. Salesforce Help: Introducing Actions; Salesforce Help: Context Definitions for Product Catalog Management

Learning Objectives. After completing this unit, you’ll be able to: Describe order management. Discuss the role of Dynamic Revenue Orchestrator in order fulfillment. Order Management Steps

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Learning Objectives. After completing this unit, you’ll be able to: Discuss the National Initiative for Cybersecurity Education (NICE) Workforce Framework for Cybersecurity. Explain the NICE Framework’s global influence. List ways the NICE Framework can be used by various groups. Discover the NICE Framework