Effective communication is integral to patient safety, especially during high-risk periods where patients are transitioning to different care areas or to different providers.

Manage the impact of the hospital context on handover communication. Our data show that the contextual constraints of the hospital environment often mitigate against effective communication generally and can compromise clinical handover in particular.

Barriers to effective communication include factors such as lack of time, hierarchies, defensiveness, varying communication styles, distraction, fatigue, conflict, and workload. One predictable and critical communication event is the patient handoff.

2021年3月5日 · Using a standardized electronic handoff tool improves nurse-to-nurse communication. It ensures care continuity and reduces adverse events. Although adverse events can occur anytime during hospitalization, handoff communication is often the cause of avoidable adverse events.

Clinical handover is an important component to maintain continuity of patient care further patient engagement and communication at transitions of care improve patient care outcomes, prevent adverse events during care, and reduce readmissions to hospital after discharge.

2023年7月1日 · Effective communication during transitions of patient care from one health care provider to another, or handovers, is a critical component of a patient safety-centred culture.

2017年10月9日 · Involving patients and carers in handovers—including scheduling a timely discharge conversation to discuss aspects of their admission and follow-up plan that includes a personalised discharge letter—is of great value. High quality handovers are essential for safe healthcare and are used in many clinical situations.

2019年11月30日 · This is a patient safety solution document from the World Health Organization, focusing on communication during handover. It includes suggested actions, potential barriers and also ways to engage patients and families.

2024年2月28日 · Effective communication is essential to safe patient hand-offs. The updated guideline includes a revised recommendation that calls for staff training on hand-off protocols. Training based on best practices teaches team members to communicate effectively. It also helps to establish clear roles and ensures staff engagement.

Under an effective standardised and structured clinical handover process, all relevant participants know the minimum information that needs to be communicated when handovers take place, the purpose of the handover, the structured format to aid communication, and how responsibility and accountability are transferred. 1.