2023年3月7日 · My Surface Pro X isn't identifying the monitor when plugged into my Dell docking station (WD15), nor is the light on the dock's plug illuminating, but the keyboard and mouse plugged into the dock function as expected. My Surface Pro 9 functions normally (dock recognizes it and lights up, am able to extend display to the monitor, etc).

2020年8月4日 · I have a Dell Dock, WD15, with a 180w adapter. Been using it for a bit with my HP Spectres, and my current Dell XPS13. Today I picked up a Surfacebook 3, the low end i5 model to test since the i7 I wanted isn't in stock at the local brick and mortar.

2020年9月1日 · I just bought a new Surface Laptop 3 and wanted to use my existing Dell Dock WD15 to connect to my usb devices and monitors. All my usb devices are working fine but my monitor could not be identified. I did some tests and followed the suggestions from your Jan posts

2022年10月17日 · Hello, This did not seem to be an issue on Windows 10 or Windows 11 (original release). But now since Windows 11 22H2 came out, the Dell thunderbolt dock no longer accepts user input, nor does the internal sound or ethernet work - until AFTER you supply your domain credentials on the physical laptop itself.

2024年11月8日 · It sounds like you're having trouble connecting an external portable hard disk to your Surface Go 2 via the Dell WD15 docking station. Here are some steps you can try to resolve this issue: 1. Direct Connection to Surface Go - As a test, connect the external hard disk directly to the USB-C port on the Surface Go itself, bypassing the docking ...

2023年11月11日 · Visit the Dell Support website, enter your service tag or product ID, and check if there's a firmware update available for your WD15 Dock. Update USB 3.0 Drivers: Visit the Dell Support website and update the USB 3.0 drivers for your Dell XPS 15 9560. Update BIOS: Check if there are any BIOS updates available for your Dell XPS 15 9560. BIOS ...

2020年3月30日 · If possible, please check first with the Support for Dell Dock WD15 if there is an update need for the hub. If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you.

2023年10月26日 · The laptop is Dell i5 (Vostro 15 3530) and docking station is Dell Thunderbolt Dock - WD19TB. I have disconnected power from the dock and press the power button for 30 seconds to drain the battery and then turn on the docking station after 3 lights flashes connected to laptop still no luck issue persist. Can you please help me regarding the same.

I'm having issues with getting Dell WD15 docking stations to work with Surface Laptop 4. When I connect docking station to USB-C port on Surface Laptop it completely reboots my system as if it crashes my operating system but if I turn the laptop on with docking station already connected it doesn't reboot it picks up the mouse and keyboard that ...

2022年11月4日 · I used the laptop with the dock, ethernet plugged in before the upgrade all components functioned correctly. I currently do not have another device to check the dock with, but I do not see the port going bad right after the upgrade. Yes, the docking station has it's own driver, and I have downloaded the lastest, and neither one worked.