CQI-14 Automotive Warranty Management: A Guideline for Industry Best Practices 4th edition was created to promote warranty improvement collaboratively and continuously through best practices, standardization, recommended tools, and a root cause identification culture.

2022年4月26日 · The fourth edition of the Automotive Warranty Management: A Guideline for Industry Best Practices (CQI-14) publication is designed to promote advances in consumer satisfaction and continuous warranty improvement by providing a recommended, robust warranty management program that instills a consumer-centric approach to warranty management by ...

CQI-14 drives consumer satisfaction and warranty improvement by providing a robust warranty management program. The guideline provides an assessment tool, and No Trouble Found case studies to guide an organization to proactively reduce warranty incident rates associated with warranty events.

CQI-14 has been revised to simplify the assessment and eliminate redundancies, and to include references to current technologies being used today in the automotive industry. Assessment tool revisions include recognition of areas of responsibility, enhanced scoring adjustments

CQI-14, also known as industry best practice guidelines, aim to promote the development of customer satisfaction and continuous improvement of the warranty management program by reducing associated risks and, consequently, decreasing the …

This one day Automotive Warranty Assessment Training (CQI-14) provides a best-practice approach for managing warranty processes with the consumer in mind.

The CQI-14 provides a guideline for warranty management from the perspective of the end user to ensure a smooth winding up of warranties.

This is a preview of "AIAG CQI-14:2010". Click here to purchase the full version from the ANSI store.

Our Automotive Warranty Management Guidelines (CQI-14) discuss the latest advancements that allow your organization to build a robust warranty management system that proactively reduces incident rates and risk through a consumer-centric approach.

2022年4月1日 · Jointly developed by MEMA Original Equipment Suppliers and the Automotive Industry Action Group (AIAG), this document is designed to promote advances in consumer …