While Capitano reveals his face to the Traveler and Paimon to show the suffering that the Ruler of Death inflicted on them (surprising both), it is obscured from the player. He wears a typical Snezhnayan winter coat, which he takes off during battle.

Capitano's Real Name and Face, clip taken from the Version 5.3 Natlan Archon Quest Chapter V Act 5 "Incandescent Ode of Resurrection"🎵 Spotify https://open....

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2023年9月13日 · Many people thought his mask was made of black material and covered his entire face. But it's really just a shadow covering his face. It was impossible to see this in Fatui's trailer.

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Genshin Impact 5.2 The Capitano Face Reveal (Cut Scene Dialogue)

Capitano Face Reveal (Real!!) HoYoLAB is the gaming community forum for HoYoverse games, including Honkai Impact 3rd, Genshin Impact, and Tears of Themis, with official information about game events.

2024年10月30日 · I was wondering about his face ever since I played the 5.1 story. Or rather, about what's covering it. So, the game explained why he hides his face, and also clearly states he wears a "mask".

Capitano: "Traveler, please. There is a face beneath this mask but it's not me. I'm no more that face than I am the muscles beneath it or the bones beneath them." Traveler: "I understand." Capitano: "Thank you."

The fact that his face is clearly visible suggests he really is as tall as his armor, so at the very least we know he's tall, and given the shape of his face, he seems to be pretty manly too (Look at how angular the face shadow is)