Find contact information for BMW’s North America headquarters, BMW Genius, BMW Financial Services, Customer Relations, or to check for safety recalls, report errors, and more.

Contact a BMW Representative for questions or comments concerning BMW vehicles, products and services. Please feel free to call us at 1-800-831-1117 or let us know how we can assist by providing the requested information below. You can expect to hear from us within our typical turnaround time of one business day. What can we help with?

To send us a message regarding your financial services account or vehicle, please visit the Message Center. Your account information is accessible 24/7, call us at (800) 578-5000. For international calls, dial (614) 718-6350. BMW Customer Service is available Monday to Thursday 9 a.m. to 9 p.m. ET or Friday 9 a.m. to 6 p.m. ET.

Call the BMW Genius Hotline – 1.844.4GENIUS (443-6487) Available Monday through Thursday 9:00am-9:00pm (EST), Friday 9:00am-6:00pm (EST) If you would prefer to send us an email, please contact [email protected]

Trained BMW Roadside Agents are available 24 hours a day, 365 days a year, through these convenient contact options. Call 1-800-332-4BMW (800-332-4269) Select BMW Roadside Assistance from the BMW Assist menu of ConnectedDrive, or with the BMW Connected app.

Here you will find answers to your questions about your BMW, general contact details for companies and dealers as well as direct contacts and additional links to key topics.

PREMIUM PARTS & SERVICE. POWERFUL VALUE. BMW Value Service. 3 years prepaid for $225 for BMWs that have reached 60 months or 60,000 miles. Find the battery that's right for your vehicle. BMW Winter Wheel Sets. © 2025 BMW of North America, LLC. The BMW name, BMW logo, model names, and other trademarks are trademarks of BMW AG.

2024年2月26日 · Call 1-800-831-1117 To Reach BMW Customer Support. This toll-free phone number connects you directly to BMW North America’s customer support team to assist with any issues relating to your vehicle, dealership service and more.

2023年4月17日 · Call Customer Care on 1 (800) 831-1117. Visit Customer Care Contact Form. Email Harald Krueger (CEO (Europe)) on [email protected]. Call Headquarters on (201) 307-4000. Watch BMW. Follow BMW. Tweet BMW. Follow BMW Comments. Use this comments section to discuss problems you have had with BMW, or how they have handled your complaints.

Call our Customer Service Department at 1-800-831-1117 and follow the automated voice prompts. There is a live representative between the hours of 9:00AM - 9:00PM EST Monday-Thursday, and 9:00AM - 6:00PM EST Fridays.