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Aspect Software Announces Merger with Noble Systems
Today, Aspect Software will merge with Noble Systems of Atlanta Georgia, to form Alvaria™, (pronounced: ahl-vahr-ee-uh), a new global company delivering optimized customer experience and workforce engagement software and cloud services technology solutions.
Company Overview - Alvaria
With more than 50 years in business, Alvaria came from the merger of two world leaders—Aspect Software and Noble Systems.
Enterprise Contact Center Infrastructure | Alvaria
Outbound and Orchestration Services via Partner Ecosystem Best-of-breed compliance, campaign management, and dialer solutions, along with AI enablement services, to extend the capabilities of the world's leading CCaaS organizations.
Library - Alvaria
Discover how BAC Credomatic leveraged Alvaria Solutions, including Alvaria CXP and Alvaria Cloud Workforce, along with Aspect Unified IP, to enhance customer experiences and boost efficiency through automation.
Contact Us - Alvaria
Alvaria is the leader in contact center infrastructure, building the world’s most compliant and intelligent outreach solution.
Alvaria Blog
Powering a brighter future of workforce, with the new Aspect. Workforce Management. July 24, 2024. Simplify summer and holiday scheduling with Alvaria Workforce . Simplify summer and holiday scheduling with Alvaria Workforce . Workforce Management. July 15, 2024.
Alvaria Documentation - About the Data Model
One major benefit of the Aspect CX logging architecture is the possibility to extend the system logging information with custom data. This custom data can be application-specific information that is not gathered by the System DB logging. It can also be data from CRM or legacy systems.
AWARDED: CRM Magazine / destinationCRM.com - Alvaria
Aspect Via® Workforce Management™ (WFM) is named Product of the Year by CUSTOMER Magazine; Aspect Software Named 2018 CRM Service Leader for Best Contact Center Infrastructure Software, Best Interactive Voice Response, and …
Alvaria Documentation - Alvaria Cloud Platform™ and Alvaria …
Extend and drive your business by seamlessly integrating with enterprise data sources and third-party business systems. The Alvaria™ Cloud API layer allows you to easily integrate with existing CRM, CEM, CFM, CSS, ERP, WFM and BPM solutions. High Availability and Scalability
Aspect® Unified IP® - Aspect® Unified IP® Overview
Aspect Unified IP is a complete, software-based contact center platform that brings all contact center solutions together in one place, on one platform, so informed and empowered agents can keep talking, typing and conversing.