- Type: AOL - Click Next - Click Finish. Now the AOL shortcut will be on your desktop.

Customer: I just click on the aol desktop gold icon on my computer screen Technician's Assistant: What troubleshooting have you tried? Customer: I've gone to the various web browsers--internet explorer, Microsoft edge--to access aol but I want the icon back on my desktop!

Locate and open AOL Desktop 9.7 folder or the version number of AOL you have there Then locate if there is WAOL.EXE file there in the AOL Desktop 9.7 folder. If you see the WAOL.EXE file there, double click on it then see if your AOL loads.

Right-click on an empty space on the Desktop screenThen select option New, then click on option Shortcut.In the box, type www.aol.comClick on Next at bottom.In the box, type AOLClick on Next at bottom. - After doing the above steps, you should have the AOL icon on your Desktop. Then you can open the AOL icon to use. Solution #3:

Customer: The AOL icon disappeared from the desktop screen on my laptop. I'm using and ACER with Windows 10 I'm using and ACER with Windows 10 Answered by Benjie in 5 mins 4 years ago

Navigate to the aol email page to which you want to create a shortcut. Select the entire address in the address bar at the top of the browser. Select the entire address in the address bar at the top of the browser.

locate the System Tray at the bottom right of your computer desktop, Click the arrow icon to show hidden items. Right-click on the AOL Desktop Gold icon and select Create Desktop Shortcut, You should now see the AOL Desktop Gold icon or shortcut on your computer desktop. Let me know the results. Thank you

Everything the old aol keeps interferring and I want to get rid Tech Bryan | 15+ years of professional support for tech-related issues, including computers, email and software. 20,823 Satisfied Customers

I have lost internet explorer and paid for Aol. They sent me an e-mail and a link to open Aol until I receive the software in 10 days. I can open to Aol search engine with this link but wish to put aol on my desk top so I don't have to go to e-mail each time to open it.

If AOL shows up in the search, right-click “AOL Desktop,” select “More” > “Open file location,” right-click the AOL Desktop file, choose “Send to” > “Desktop (create shortcut),” and check your desktop for the icon.Third, search the desktop.