911 Training Institute | HOME
9-1-1 professionals guided by expertly designed resilience training can take great care of themselves and each other, rock their calls, and dispatch with excellence. Emergency telecommunicators are truly our Very First Responders.
911TI | Classes & Registration
Emergency Mental Health Dis patching + LifeBridges (EMHD+LB) November 19, 26 & December 3, 2024 - Live-Virtual Training ; Instructor Jim Marshall; 10am-7pm ET; this is a 3-day class, with one day of class per week.
RESILIENCE & PEER SUPPORT - 911TI
911TI is far more than just a training company: We're your #1 Partner & SME in Producing and Sustaining A . RESILIENT 9-1-1 WORKFORCE!
911TI | Meet Our Team
Meet the 911TI Administrators and Faculty, carefully selected subject matter experts who design and deliver vibrant training and consulting services.
911TI | The 911TI Academy
The 911TI Academy offers training solutions to help you... Enjoy vibrant on-demand learning experiences developed by the 911TI Faculty. Easily access 911TI Academy courses 24/7 from any electronic device.
WHO WE ARE - NEW 911TI
We accomplish this mission through delivery of science-based training and customized consulting services to fields of public-safety. "EVERY HOUR OF TRAINING THAT A 9-1-1 PROFESSIONAL RECEIVES CAN MAKE A LIFETIME OF DIFFERENCE FOR THE CALLER, THE FIELD-RESPONDERS AND THE 911PRO'S OWN WELL-BEING."
CRISIS CALL MASTERY - 911TI
Learn about our Crisis Call Mastery Curriculum, including Emergency Mental Health Dispatching and LifeBridges to Suicidal Callers.
911TI Administration | Jim Marshall
Jim Marshall is a Co-Founder of the 911 Training Institute with his sister, Deborah Achtenberg, and his wife, Linda Marshall. He currently serves as the CEO, strategically leading the organization in development of curriculum and resources to benefit the 9-1-1 industry.
WEBINARS & PODCASTS - NEW 911TI
Listen and learn about how 911 operators can be affected by their job in more ways than what we discussed in PSA 8: Empathy fatigue. Also, figure out how we all can be redwood trees and why it is important to do so!
Leadership Courses - 911TI
Emergency response leaders must be empowered to build strong relationships with their employees, strategically shape work conditions, policies, and resources to foster the resilience of all. 911TI Leadership courses prepare you to strategically advance the wellbeing of your organization through the toughest times when we must find our solutions ...
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