Get support from Samsung Experts and Samsung Care Pros, 24 hours a day, 7 days a week. Explore your service options, some of which can be handled fully online. Speak directly with a Samsung Care Pro or schedule a time for us to call you. Samsung Care is here to help. You can connect with our Care Pros in a variety of ways.

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Bring Galaxy AI to the big screen with up to $800 instant trade-in credit toward Galaxy Tab S10 Ultra or at least $400 instant trade-in credit with any tablet trade-in. Or, get up to $150 off without trade-in. Plus more. Wash and dry in one machine. Plus, enjoy a 2-year warranty. and installation on us. Epic savings. Exclusive colors.

Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support. It's that easy!

Where can I find warranty support? How do I find product support information? Why does my phone not include headphones or a charger? Still Need Help?

2022年11月3日 · Got a question about one of your Samsung products? Get support when you want, where you want and how you want with SMS Support from Samsung! Just text 1-800-SAMSUNG to reach an agent, 24/7, 365. Just send an SMS Message to 1800SAMSUNG, and an agent will pick up your conversation and respond.

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Search for a local Samsung support center and drop by or call for an appointment. Have a repair in progress? Check the status of your repair. Schedule a visit with a Samsung-Certified-Pro to diagnose and repair your home appliance.

Our team of professionals will help diagnose, troubleshoot, or repair your product (if needed). If you purchased Samsung Care+ protection for a device and need to file a claim, use one of the corresponding links below: Was this article helpful? Click here to set up or track a service request.

Please click the button below to chat live with a Samsung Product Specialist. Live chat is available for USA customers only between the hours of 9am - 11pm EST.