Information for existing HSBC credit card holders, including benefits, exclusive offers and rewards. Find out how to manage your account online and how to use it abroad.

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Find answers to common questions about managing your HSBC account, online & mobile banking, payments and transfers, and credit card servicing.

Regardless of which option you choose you can get information, help and complete almost all transactions including making a payment, moving and/or transferring money, checking your accounts or rewards, updating your information and more. Select a popular topic below and get connected with a Web Chat agent immediately. Have another question?

Help us identify you when you open an account with us by providing a valid form of ID or proof address either online or in branch.

Learn step by step instructions for your HSBC Log On Options, banking securely with HSBC Online is important to us.

Verify your ID online without the need to go into a branch. Use our online tool and get your ID verified in 4 simple steps.