CA Service Desk Manager is designed to help IT service desk analysts make every moment count through a dynamic experience so they can deliver great customer service without the fear of …
CA Service Management is a robust enterprise class IT service management solution verified across 12 ITIL® processes by Pink Elephant. The solution is anchored by a modern and …
This section lists the CA SDM classes, severities, and relationships and their USM mapping after the import. View All Default Port Numbers and Connectivity - SOI Integration with SDM
CA Service Management is PinkVERIFY certified on twelve ITIL processes and provides comprehensive support for incident, request, problem and knowledge management, all of …
2020年4月27日 · The CA Service Management service desk provides a comprehensive support operation solution with certification on twelve ITIL processes and integration with infrastructure …
Key products, such as CA Service Desk Manager, CA Service Catalog, and CA IT Asset Manager, are supported by a common configuration management database (CMDB), workflow …
CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management, automation support, self-service, …