2024年5月21日 · Here are some troubleshooting steps that you can try: - Run the Surface Diagnostic Toolkit: Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit - Microsoft Support - Uninstall Intel Precise Touch device and the HID-Compliant Touch Screen driver and restart. Open Device Manager. Locate and expand Human Interface Devices.

2024年5月20日 · I'm sorry to hear that you're having issues with your Surface Pro 7+ touch screen. Here are some troubleshooting steps that you can try: Solution 1: Boot to UEFI and test touch functionality: Unified Extensible Firmware Interface (UEFI) is a type of software that helps Windows communicate with your Surface’s hardware.

2023年6月11日 · Make sure that the touch screen is turned on in the Windows settings. To do this, go to Start > Settings > System > Display 1. Go to Device Manager, and right-click on Touch the HID-compliant touch screen to select a Properties option. 2. Head to the Power Management tab in the properties window.

2016年5月27日 · Follow the on-screen instructions and wait for the update to complete. After the update is complete, close the window, restart the PC and check if the changes are effective. If the issue persists, download and install the latest and most compatible touchscreen drivers from the manufacturer’s website and check if the issue is resolved.

2018年6月3日 · Download and Installation of HID compliant Touch screen driver Hello, A few months back my HID Touchscreen stopped working and since then I have traveled down many paths and visited many forums, manufacturers websites on my product as well as companies who make the drivers/components.

2024年11月9日 · Briefly describe your problem in the text box, such as "the Screen won't touch", and then press Enter. Click "Contact Support" at the bottom. Select "Technical Support" and click "Confirm ". You will see "Chat support" and "phone support" options, please contact them during working hours, you will get one-to-one support services.

2021年11月7日 · When the HP PC Hardware Diagnostics screen displays, click Component Tests. Click Touch Screen. There are two interactive touch screen hardware tests. Click Touch Pointer Test first. Read the on-screen instructions, and then click Run once. Touch each of the blocks on the screen to erase them.

2015年8月5日 · a. Type troubleshooting in the search box on taskbar. b. Click troubleshooting in the search results. c. Click "View all" and then click "Hardware and Devices". d. Click "Next" and follow on-screen instructions. Method 2: Update drivers. …

2015年8月6日 · Recently there was an update for windows and if my memory serves me it was for the touch screen. Since that update my touch screen stopped working as it should. Touching the screen moves and clicks the mouse cursor instead.

Is it because it doesn't respond to touch, or it works intermittently? Has it ever worked in the past? Since you mentioned it is an HP, I am going to share this HP troubleshooting article from HP's official website. It covers pretty much all of the scenarios and tools/solutions.