2023年1月18日 · "App purchases are only available for refund within a limited amount of time. To view your digital purchase history, please see the associated account's Order history . An eligible item will have a link to Request a refund"

2023年6月21日 · Welcome to Microsoft Community. I'm Hahn and I'm here to help you with your concern. I'm sorry to hear that you bought the wrong Windows 11. If you purchased it from the Microsoft Store online, you can request a refund within 14 days of purchase. To do that, you need to sign in to your Microsoft account and go to Order history.

2025年1月30日 · Hi Ellycador (and everyone else who has joined the thread asking for a refund) We are happy to try and help you but please note that this is a community forum and is staffed by volunteers and gamers just like you - not Microsoft staff. We have no access to accounts, Microsoft systems or customer information and can only offer helpful advice.

2024年10月18日 · You can contact Store support Microsoft Store support or use the Get Help app in windows. If you cannot choose options relating to a refund then enter chat with an agent then select Contact Support. If you cannot choose options relating to a refund then enter chat with an agent then select Contact Support.

2018年1月29日 · Contacting our Microsoft Store support is one of the best ways to request for a refund. Click this link for reference on how to reach out Microsoft Store Support. Should you need further assistance, feel free to post your query any time. - If you think this was useful, feel free to "mark it as an answer" to help those who are facing the same ...

2025年1月8日 · Hi, I have a Microsoft Retail Store Gift Card with a balance of $348.84. Since all the retail stores have closed, I’ve been unable to use the card. I recently discovered that contacting Support might help resolve this issue, but I haven’t been able to connect with a representative so far.

2025年2月11日 · When that happens, here’s how you can request a refund. You can follow the step-by-step guide on how to request a refund for digital games that is available on Xbox Support , or watch the video below for a visual guide: How to refund Xbox games

2024年1月22日 · This also applies to Microsoft balance/Xbox gift card credits as the payment method. If your refund was approved one week ago, usually it will take 3 - 7 business days (excluding weekends and due to the ongoing refund delay) to have the refunded amount reflected on your payment method.

2019年6月1日 · To cancel your refund request: Reply to the confirmation email requesting cancellation. If you don’t hear back from the support team within 72 hours: Reply to the confirmation email requesting an update on the status of your request. To track the status of your refund request: Check your Order history.

2017年9月1日 · Apps and Games that are purchased in the Windows Store are non-refundable unless the offer or applicable law states that you’re eligible for a refund. For more information, you may check the Microsoft Terms of Sale. Regards.