Businesses are doubling down on innovations like generative AI, advanced analytics and conversational intelligence to redefine how they engage with customers through contact centers. These tools ...

The best ways to prevent COVID are to stay up to date with your vaccinations, practice good hygiene, and avoid contact with others when infected, especially in the early stages of your illness.

Transforming your older vehicle with Apple CarPlay is a game-changer. It brings modern connectivity and convenience to your ...

SOUTH PLAINFIELD, N.J.--(BUSINESS WIRE)--AUX AIR USA, a subsidiary of the global residential HVAC leader AUX, today announced the release of its new Inverter Ducted System, further expanding the ...

NEW YORK--(BUSINESS WIRE)--Glia, the leader in customer interaction ... shedding light on the evolving challenges and opportunities facing today’s contact center teams across banking, credit ...

ASTANA, Feb 19 (Reuters) - Kazakhstan will seek contact with Ukraine in order to avoid any repeat of this week's Ukrainian drone strike in southern Russia that hit a pumping station of the main ...

GODSTONE, England (Reuters) - A large sinkhole has appeared in a southern English village, swallowing up at least one garden and forcing authorities to evacuate residents from around 30 homes.

Puri: An employee of the Water Resources department is battling for life after he came in contact with a high-voltage electric wire and sustained critical injuries in Balanga area of Odisha’s Puri ...

The Ukrainian readout said they also discussed the need to organise personal contacts between Zelenskiy and Trump. Trump has given away few clues as to how he will seek to settle the war in Ukraine.