Entertainment is often seen as a way to unwind and escape from the stresses of daily life, but it also has the power to teach us valuable lessons. From inspirin ...
A new chatbot, SafeRBot, designed and developed by researchers in the School of Information Sciences at the University of Illinois Urbana-Champaign seeks to improve the reporting process for ...
And it’s not just lip service; brands that prioritize empathy with customers consistently outperform their competitors in terms of customer loyalty and brand advocacy. For example, consider Dove.
How important is it to have a work-friendly environment for people with disabilities? Jasmin Concepcion, a customer service representative at Foundever®, a global leader in customer experience (CX) ...
After a series of bill introductions the Senate has adjourned until 11 a.m. tomorrow. 4:02 p.m.: The State Ethics Commission announced it is backing two bills this legislative session. One, which is ...