When college students are treated as customers a number of disastrous outcomes ensue, including grade inflation.

Expedia is one of the largest online travel booking platforms, offering flights, hotels, vacation packages, car rentals, and cruises. While the platform is designed to be user-friendly, you may ...

Chicago, IL – The Citizens Utility Board (CUB), Environmental Defense Fund (EDF), and Environmental Law & Policy Center (ELPC) have reached a settlement with Ameren to integrate grid-enhancing ...

Technology is at the heart of our accelerating evolution, and we are all now beginning to recognize that AI is the next generation of advancement.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

In today’s fast-paced and ever-evolving global marketplace, businesses require a fulfilment partner that goes beyond the ...

As interactions between businesses, brands and their customers shift, the race to redefine customer experience (CX) is ...

Considering that Amazon (AMZN) accounted for 11.8% of UPS's total revenue for the year, which translates to roughly $10.7 billion, it didn't help that the delivery giant also resumed its pattern of ...

UPS announced a seismic shift in the relationship with its largest customer, Amazon, prompting a sharp stock price drop ...

UPS on Thursday forecast downbeat 2025 revenue as it cuts back deliveries for its largest customer, Amazon — a move that will ...

The IRS' free online program Direct File is now open for business and accepting tax returns. Here's what to know.

With wallets still tightening, consumers have been careful about where they spend their dollars dining out. Guests worldwide ...