CivicReach.ai is on a mission to better connect governments and the people they serve using artificial intelligence.

We live in a time when attracting and retaining top talent across a multi-generational, increasingly mobile workforce is massively challenging. By Noori Allie, customer service executive at ...

Patrick Casserly, a trailblazer of Jamaica’s business process outsourcing (BPO) industry, passed away recently at the age of 58 after a prolonged battle with cancer, leaving the industry and wider ...

TaskUs is under scrutiny in India following the abrupt termination of over 300 employees at its facility in Indore, a city in the state of Madhya Pradesh.

Dan Erickson has commented on the inclusion of one of the strangest scenes in the first season of the equally strange and ...

TransPerfect, the world's largest provider of language and AI solutions for global business, today announced the acquisition of H2A, a French leader in contact center customer experience and business ...

Award-Winning BPO Expands Operations to Meet Strong Client Demand for Next-Generation Customer and Brand Interactions ibex Continues to Grow in the Philippines; Tops 15,000 Agents Regional expansion ...

The Labour Fund "Tamkeen" announced its support for the wage increments of 31 Bahraini employees at ART Hotel & Resort ...

The IT and Business Process Association of the Philippines (IBPAP) is partnering with Google to help upskill Filipino employees in the information technology-business process management (IT-BPM) ...

LOS ANGELES, CA, UNITED STATES, January 23, 2025 /EINPresswire / -- In response to the increasing frequency of wildfires across the state, the Califo ...

With a sprinter van filled with running shoes, Aaron Olbur drives a mobile running store to parking lots all over San Diego ...

TTEC, a global leader in BPO and CX services and technologies, is bolstering its EVP efforts to attract new sales development ...