Consumers say information found in customer reviews helps them choose trustworthy businesses. Businesses appreciate customer reviews because they highlight customer experiences. Just like ...

BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities.

Nonetheless, a huge majority of consumers are unaware of their rights. Nowadays, a consumer can easily file a complaint online. The eDaakhil online portal, introduced by the National Consumer Disputes ...

and to consumers with complaints about businesses located in Washington state. Through this process, we contact businesses to determine their response to consumer complaints. If a business refuses to ...

Our moderators read all reviews to verify quality and helpfulness. This company is junk and the personal work in customer service is real rude. I buy the water heater and my warranty expire in ...

It has excellent customer service, easy to contact by phone especially. Emails can be a bit slower, but they do follow up. Despite the volume of complaints I have read on this site in regard to ...

The ReportGov.Ng, Nigeria’s Official Public Service Complaint website, has listed the National Information Technology Development Agency (NITDA), the Bureau of Public Procurement (BPP), and the ...

India’s Central Consumer Protection Authority (CCPA) has initiated an in-depth investigation into Ola Electric, after receiving an overwhelming number of complaints about the company’s service ...

This begs the question: What’s the catch? In this Consumer Cellular review, I’ll recount my experience purchasing service with this provider and using it in my daily life. I’ll also provide a detailed ...

The staff of The New York Times Book Review choose the year’s top fiction and nonfiction. By The New York Times Books Staff Curl up with these transporting reads. By Alida Becker When Nikki ...

Sometimes, it feels like the only way to get a company to pay attention is to post your complaint online. I think we can all agree that it shouldn’t be that way, but it often seems as though ...

On Friday, the U.S. Federal Trade Commission (FTC) reported that the number of consumer complaints about unwanted telemarketing phone calls has dropped over 50% since 2021, continuing a trend that ...