The ongoing evolution in loyalty presents an opportunity for retailers to retool their rewards programs to keep consumers ...

Airlines offer shortcuts to elite status. Does this affect their connection with their customers? What can other brands learn from airline and cruise loyalty programs?

Forgoing access to airport lounges and early boarding can be worth it for travelers who are tired of chasing points and want ...

Learn the ins and outs of the Marriott Bonvoy hotel loyalty program, from how to earn points and elite status to the best ...

Redeeming points or miles is easy these days, as most loyalty programs offer multiple ways to use rewards. That said, many ...

Capillary Technologies is set to bring together global leaders to explore the technological transformation of customer ...

Qatar International Islamic Bank (QIIB) has been honored with the prestigious Best Banking Loyalty Program in Qatar award by ...

Consumers are increasingly overwhelmed by complex loyalty programs and are in need of simple and personalized programs: “Consumers want simplification, they want things to be easier,” says Leung.

Done right, loyalty programs are a uniquely effective way to improve customer retention. Research from Accenture found that loyalty program members drive between 12 and 18% revenue growth each year.

Cenomi Centers has entered a strategic partnership with world digital payments leader, Visa, to redefine the retail and ...

Forgoing access to airport lounges and early boarding can be worth it for travelers who are tired of chasing points and want to save money on flights. More frequent fliers are declaring themselves ...