SOUTH PLAINFIELD, N.J.--(BUSINESS WIRE)--AUX AIR USA, a subsidiary of the global residential HVAC leader AUX, today announced the release of its new Inverter Ducted System, further expanding the ...

Businesses are doubling down on innovations like generative AI, advanced analytics and conversational intelligence to redefine how they engage with customers through contact centers. These tools ...

A common scheme was business email compromise (BEC), where cybercriminals impersonate employees or vendors of a company to trick the organization into wiring large sums of money to fraudulent accounts ...

The Irish Data Protection Commission (DPC) has written to Chinese artificial intelligence (AI) company DeepSeek amid concerns over the processing of Irish people's data. DeepSeek's AI chatbot has ...