Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

Oracle today announced that it has been named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Cloud Service, part of Oracle Fusion Cloud Customer ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Domaine, the world's largest Shopify design and development practice, is deepening its investment into commerce marketing and ...

Technology is transforming the job market, creating high-demand roles in AI, automation, cybersecurity and renewable energy, ...

GR8 Tech has launched a five-episode video series, educating audiences on how to apply leading customer retention management ...

End-to-End Approach Will Streamline Dealer Processes and Accelerate Automobile Lending Activity BURNABY, BC / / February 10, 2025 / Inovatec Sys ...

Sales teams often struggle with streamlining their efforts to enhance productivity and close more deals. With the advancement of CRM technology, integrating ...