The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...

EU Commission refuses to apologise for concealing von der Leyen hospitalisation German business renews call to review EU sustainability reporting rules ...

Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot. Airtel and Google Cloud have ...

The report by TeamLease EdTech, based on insights from 932 companies, emphasise the growing role of internships in bridging ...