"The problem with most small talk is that it's happening on autopilot," says communication expert Lorraine K. Lee, author of ...

An estimated 1 crore Indians go to work everyday and 99 lakh of them avoid making small-talk with their co-workers once they get there. Some of us will put on headphones to avoid talking to our ...

An curved arrow pointing right. Success at work stems from face-to-face communication with others. Here's how to take advantage of small talk – it will go a long way. Produced by Justin Gmoser.

The art of small talk in the workplace is on the decline, with younger generations favouring digital communication over face-to-face interactions, according to recent research. A study involving ...

Small talk often gets a bad rap. It can feel awkward, superficial and pointless at times — if you're doing it wrong. But it's one of the most powerful tools in your arsenal to build ...