The aim of this study was to understand the relationship between nonverbal communication behaviors (eye contact and social touch) to patient assessments of clinician (empathy, connectedness ...
Nonverbal communication can be more powerful ... For example, lack of eye contact or frequent glances to one side or the other indicate serious disagreement or disinterest. Our eyes give us ...
I’ve written about nonverbal communication before. But let’s be real for minute: Do eye contact and a smile truly matter when building stronger connections at work or with customers?
The most powerful tool in their nonverbal arsenal is their ability to make others feel seen and heard. Consistent eye contact and attentive body language create a connection that transcends words ...