This could be as important as the traditional Net Promoter Score (NPS) and Customer Satisfaction ... You ask your customer a simple question: Do you consider your experience with us to be time ...

Even the Los Angeles Times, reports have found that quick customer surveys like NPS aren’t reliable because the questions are often unclear or the answers feel coerced. The Los Angeles Times ...

Place of birth: For children born during 24 months prior to NPS 2020/21, 42% were born in hospitals while 21% were delivered at dispensaries. There was also an increase in the registration of births ...