NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE as a Leader in the 2024 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. NICE placed the furthest overall for ...

This has led to Cisco being one of the only two vendors recognized in three Magic Quadrant reports for CCaaS, CPaaS, and UCaaS. The company was named a Visionary in the 2024 Gartner Magic Quadrant ...