One of the things I?ve heard is that we have this silo of customer data,? said Jeff Hawley, director of customer experience group at Yamaha Corporation of America, Buena Park, CA. ?We?ve got our Web ...
Hawley speaks enthusiastically about Porsches, his admiration for them eclipsed only by his passion for improving on the originals, picking up where the German firm left off. The 911 was always an ...