CRN4 年
11 Top ITSM Tools In 2020: Gartner’s Magic Quadrant
From ServiceNow and BMC to Broadcom and IBM, here are the 11 vendors that made Gartner’s new Magic Quadrant For IT Service Management Tools. Magic Quadrant For Service Management Tools The COVID ...
Computer Weekly5 年
Artificial intelligence in ITSM: Finding the right tools for you
AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
TMCnet1 天
The Year of ITSM Modernization: Agility, Automation and AI Take Center Stage
To further explore these emerging trends, TeamDynamix sponsored an IDC White Paper, Bridging the Maturity Gap to Modernize IT ...
Opinion
dbta1 天Opinion
$25M for Atomicwork Helps Transform ITSM with Agentic AI
Atomicwork, a leading innovator in agentic service management solutions for enterprise IT, is announcing the completion of its Series A funding round, having raised $25 million.
TMCnet1 天
Atomicwork Secures $25M in Series A Funding to Transform Enterprise IT with Agentic AI
About Atomicwork Atomicwork helps enterprises reduce IT service costs and boost productivity through its agentic service management platform. Built for modern businesses, Atomicwork eliminates manual ...
Computing9 年
Netflix 'grows up and moves on' with ServiceNow ITSM deployment
"We were using a home-grown tool and we knew we needed to grow up ... describing how Netflix's growth meant it needed to alter how it did ITSM. Pollack explained why Netflix decided to opt for ...