If you have already spoken with the Head Teacher and are still not satisfied, you may wish to make a complaint. You can do this online here. We define a complaint as an expression of dissatisfaction ...

Our procedure has two stages, Frontline resolution (Stage 1) and Investigation (Stage 2). When we receive a complaint, we determine if it will be dealt with as a Stage 1 or Stage 2. Straight-forward ...

The below procedure applies to complaints about the failure of processes, such as long delays in handling papers, and complaints about publication ethics, such as author misconduct. To make a ...

they can appeal to the Independent Online Complaints Reviewer and seek a review of the complaint. If the reviewer entertains the review, content creators are expected to co-operate and assist ...

In 2024, claim handling accounted for 65.2% of closed complaints. Here’s a deep look by claim, insurance and coverage type, and disposition. Consumers are increasingly filing insurance complaints as ...