This award recognises the brands that are demonstrating excellence in the delivery of customer experience. From the introduction of a new process, initiative, approach or technology innovation, we ...

One of the many factors that affect success is customer experience ... own version of that product or service as a waste of time. But don't give up so quickly. By offering a better product, myriad ...

Shep Hyken is a customer service/CX expert ... the Google search experience. Retail seems to be the most popular category. Five retailers (Walmart, Target, Costco, Best Buy and Kohl’s) represent ...

Bring together customer, employee and user experience for long-term business growth. Excellent experiences are what separate ...

Through the years, SM Store has redefined what it means to provide a uniquely Filipino brand of customer ... omni-channel experience, and fostering a culture of service excellence, SM Store ...

Cocolife, the biggest Filipino-owned stock life insurance company, has been honored with the prestigious CXP Best Customer ...

If you're looking for the best customer service in travel, you might be surprised by what you find. Companies that are known to offer excellent ... upgraded customer experience using real-time ...

Trip.com awarded Contact Centre of the Year and Global Support Services of the Year at the International Customer Relations ...

Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider, today announced the launch of DART AI™, its new AI framework focusing on purposeful innovation and customer ...

Material, a leading insights, marketing and technology company, is pleased to announce it is the recipient of the silver award from the International Customer Experience Awards (ICXA™) 2024 in ...

Unisys (NYSE: UIS) has won the Gold Award at the 2024 European Contact Center and Customer Service Awards for its outstanding customer experience practices.