Emotional labor drives workplace success but often goes unseen and undervalued. Here are five ways to better notice, value, ...

Sociologist Arlie Hochschild first defined emotional labor in 1983 as the effort (work) it takes to regulate, manage, and prioritize others’ emotions and needs. Later, the term was expanded and ...

A Samsung survey of 2,000 UK workers highlights the emotional labor women face, revealing they are three times more likely to ...

In this study, peer writing tutors were surveyed about their engagement in emotional labor and work-related stress in three areas: (a) perceived reasons for emotionally laborious sessions; (b) ...

She breaks this work down into three components ... Women typically take on the majority of emotional labor within families, from remembering birthdays to following up with a child after a ...