A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

Thankfully, some banks make it easy to call or message the customer service center at any time of the day. Here's a list of banks that offer 24/7 customer support, and some of these institutions ...

Shep Hyken is a customer service/CX expert ... We found that 81% of customers prefer companies that offer a personalized experience, and 70% say a personalized experience in which the employee ...

At present, IKEA is actively seeking to fill several customer service positions across various cities in Florida. These roles offer a competitive hourly wage ranging from $17.24 to $24.58 ...