Citizens Bank is best for borrowers who want a brick-and-mortar lender (although you can apply online). Many student loan companies are online only and don't offer the advantage of talking to a ...

Citizens Bank online services were hit with an outage ... User reports suggest that online banking, the financial institution's application, and mobile login were not working.

Only U.S. citizens and resident aliens age 18 or older can apply for a Citizens Bank savings account online. People under the age of 18 must apply at a Citizens Bank branch. Savings accounts may ...