go to Sky Glass Support. If your satellite picture becomes frozen, pixelates or there is sound break up it is probably due to one of the following: the dish has moved, the cable is damaged ...

It adds, "Even if it's a Sky satellite dish or an older model, all you need to do is plug the satellite cables into the back of your Freesat 4K ... customers will see a change in their price ...

Even if it's a Sky satellite dish or an older model, all you need to do is plug the satellite cables into the back of your Freesat 4K TV ... customers will see a change in their price this year.