Includes Drexel University caller-ID, voice mail, text messaging and more. See details. Custom Call Center Applications (custom fees) Combine these features and other custom solutions to meet the ...

Many companies are bypassing traditional call handling in favor of sophisticated contact center applications that meet customers in the environment of their choice, according to research from ...

It lets the computer command the phone system to answer, delay, switch, hold etc. calls. Typical applications include simultaneous data file and call delivery (such as in a call center where a client ...