Out of 15 IVR Best Practices, You Only Need These 7 Your email has been sent Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
Short IVR slightly under 8.18, target 7.68, stop loss @ 8.2 Check the time stamp on this data. Updated AI-Generated Signals ...
Similarly, if you have very low call volumes or if your customers only ever have uncomplicated reasons for calling, you may be able to get away by following IVR best practices and using a short ...