Airbnb is updating its cancellation-and-refund policy to include "unexpected major events" such as natural disasters. The US-based vacation-rental company announced the update on Thursday in an ...

The truth is, it depends on exactly how bad it is, where you're staying, and if Airbnb deems the situation severe enough to merit a total refund. Airbnb's updated cancellation policy is designed ...

A woman is ‘hurt and upset’ after she discovered her friend lied about why she bailed on their group’s 12-day ski trip. She ...

Airbnb has refunded customers asking for refunds after canceling trips because of the Pacific Palisades fires.

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund.

More than 100,000 people applied for Airbnb.org's free housing program, which offers credit to use on Airbnb rentals. But ...