An eight-year-old boy who saved his dad's life by calling 999 after seeing him collapse has been praised by an ambulance service. Father-of-two Jamie, from County Durham, was home alone with his ...

Critics say a ‘script’ used by call-handlers means a swathe of offences – including phone and bicycle thefts – are never ...

A police call handler's quick thinking meant officers were dispatched to a domestic incident - even though the caller asked for a pizza delivery. Audio of the 999 call released by the ...

The Metropolitan Police shared the audio of the call on social media, with the 999 caller's words voiced by an actor. The handler, who has not been named, structured her questions so the caller ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...

Emergency response call-handlers in North Wales will move to a new state-of-the-art call centre in St Asaph this spring - after their current ...

The Metropolitan police shared the audio of the call on their X account, with the 999 caller's words voiced by an actor. By instructing the woman to respond with single words, the handler ...

A police call handler's quick thinking meant officers were dispatched to a domestic incident - even though the caller asked for a pizza delivery. Audio of the 999 call released by the Metropolitan ...