While most people who dial 911 are reporting real emergencies like fires, shootings and heart attacks, others call simply to ...

The Edinburg Police Department announced the implementation of new technology that will assist dispatchers and the community ...

The man who told police he had shot an intruder Sunday also said the man came into his condo through the second-floor balcony ...

Jensen Hughes presented findings to the Sedgwick County Commission on Monday morning and will make a similar presentation to ...

“Like, how do I pay my parking ticket?” 911 call taker Tenaj Gueory said. “I got a parking ticket. How do I contest the parking ticket? The other day, I had a guy who said, you ...

Tenaj Gueory who works as a 911 call taker said the number does not surprise her. "Other days sometimes it's more frequent than one in four," she told WUSA9. According to OUC the most common non ...

A staffing shortage has also hampered the agency’s efforts, but OUC Director Heather McGaffin said they currently only have six 911 call-taker vacancies. In June of 2023, they had 36.

The director of D.C.’s 911 call center said there have been major improvements made over the last four months, following ...

Over the last 13 months, the OKCPD reports a 57% decrease in mental health-related calls dispatched to Oklahoma City police ...