Sprinklr is the first unified customer experience management platform for the enterprise. We help the world’s largest brands reach, engage, …
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2023年9月29日
Sprinklr made an advertising post to National Geographic post about Crimea, a territory of Ukraine that is occupied by RF, but not reminded it. Ukrainians can not understand such policy: does it mean… Galka Miroshnik的完整评论
Can chatbots replace human customer support agents entirely?
答:
While chatbots can handle routine queries efficiently, they may not fully replace human agents as complex or sensitive issues often require human empathy and problem-solving skills.
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